The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account
development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain
annual growth.
ESSENTIAL DUTIES
Retains and profitably grows sales through proactive management of medium to large size OEM accounts
Meet or exceed annual growth expectations on a consistent basis
Presents all of SMC's capabilities, services and products to current and prospective target customers
Serves as the primary contact for assigned customers and is responsible for customer growth
Represents the voice of the customer's needs and goals within the organization
Leads all aspects of the sales process, calling upon others to assist in solution development
Own and manage customer relationship
Develop and execute detailed customer action plan and forecast as required
Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized
and respected by customer's top management team within top rated accounts
Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
Complete market reports as new and relevant information becomes available
Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
Have passed all training required by SMC
Be competent in all SMC sales philosophy, strategies, and tactics
Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary
Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
Collaborate with internal teams to develop tailored strategies aligned with client and company goals
Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives
PHYSICAL DEMANDS/WORK ENVIRONMENT
Customer facing position; with the majority time spent at customer site
Potential travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
Bachelor's degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
Proven sales experience with SMC or equivalent industrial automation sales experience.
Extensive knowledge of industrial automation applications.
Demonstrated track record of meeting and exceeding sales or performance targets.
Comprehensive understanding of pneumatic components and their application.
Understanding of competitive product lines.
High level communication, negotiation, problem-solving, and leadership skills.
Proficient in CRM and the use of computers and ability to learn new programs and tools as required.